{"id":22808,"date":"2026-07-03T10:33:02","date_gmt":"2026-07-03T05:03:02","guid":{"rendered":"https:\/\/smportkolkata.shipping.gov.in\/smpk\/?page_id=22808"},"modified":"2026-07-03T17:06:42","modified_gmt":"2026-07-03T11:36:42","slug":"help","status":"publish","type":"page","link":"https:\/\/smportkolkata.shipping.gov.in\/smpk\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22808\" class=\"elementor elementor-22808\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccda329 e-con-full e-flex e-con e-parent\" data-id=\"ccda329\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9171fa1 e-con-full e-flex e-con e-child\" data-id=\"9171fa1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d366ab0 elementor-widget elementor-widget-page-title\" data-id=\"d366ab0\" data-element_type=\"widget\" data-settings=\"{&quot;align&quot;:&quot;center&quot;}\" data-widget_type=\"page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\"hfe-page-title hfe-page-title-wrapper elementor-widget-heading\">\n\n\t\t\t\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\n\t\t\t\t\t\t\t\t\n\t\t\t\tHelp  \n\t\t\t<\/h3 > \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af19e03 e-flex e-con-boxed e-con e-parent\" data-id=\"af19e03\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af3eeb8 elementor-widget elementor-widget-shortcode\" data-id=\"af3eeb8\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n\t\t\t<style>\n\t\t\t.bdcmp {\n\t\t\t    margin-bottom: 10px;\n\t\t\t    font-size: 1rem;\n\t\t\t}\n\n\t\t\t\/* Home link (highlighted) *\/\n\t\t\t.bdcmp > a {\n\t\t\t    color: #000 !important;          \/* strong visible color *\/\n\t\t\t    font-weight: 600;\n\t\t\t    text-decoration: underline !important;\n\t\t\t}\n\n\t\t\t\/* Other breadcrumb text *\/\n\t\t\t.bdcmp span,\n\t\t\t.bdcmp {\n\t\t\t    color: #000 !important;\n\t\t\t\tfont-weight: 500 !important;\n\t\t\t}\n\n\t\t\t\/* Separator *\/\n\t\t\t.bdcmp {\n\t\t\t    letter-spacing: 0.5px;\n\t\t\t}\n\t\t\t<\/style>\n\t\t<nav class=\"bdcmp\"><i class=\"fa fa-home\"><\/i> <a href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/en\">SMPK<\/a> &gt; Help<\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbcfeef e-flex e-con-boxed e-con e-parent\" data-id=\"dbcfeef\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68d6644 elementor-widget elementor-widget-text-editor\" data-id=\"68d6644\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"color: #000000;\">Help<\/span><\/h1><p><span style=\"color: #000000;\">Welcome to the official website of <strong>Syama Prasad Mookerjee Port (SMP), Kolkata<\/strong>. This Help page provides information on how to use the website effectively and access the services and information available.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Website Navigation<\/span><\/h2><p><span style=\"color: #000000;\">The website has been designed to provide easy access to information relating to Syama Prasad Mookerjee Port.<\/span><\/p><p><span style=\"color: #000000;\">The main navigation menu is available at the top of every page and provides quick access to various sections such as:<\/span><\/p><ul><li><span style=\"color: #000000;\">About SMP<\/span><\/li><li><span style=\"color: #000000;\">Departments<\/span><\/li><li><span style=\"color: #000000;\">Circulars<\/span><\/li><li><span style=\"color: #000000;\">Tenders<\/span><\/li><li><span style=\"color: #000000;\">Recruitment<\/span><\/li><li><span style=\"color: #000000;\">Notices<\/span><\/li><li><span style=\"color: #000000;\">Press Releases<\/span><\/li><li><span style=\"color: #000000;\">Publications<\/span><\/li><li><span style=\"color: #000000;\">Contact Us<\/span><\/li><\/ul><p><span style=\"color: #000000;\">The footer available on every page contains links to important policies and other useful information.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Search Facility<\/span><\/h2><p><span style=\"color: #000000;\">A search facility is available on the website to help users quickly locate information, documents, circulars, tenders, recruitment notices, and other content.<\/span><br \/><span style=\"color: #000000;\">Users may enter one or more keywords in the search box to retrieve relevant information.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Downloading Documents<\/span><\/h2><p><span style=\"color: #000000;\">Many documents on this website are provided in Portable Document Format (PDF) and other standard formats.<\/span><br \/><span style=\"color: #000000;\">To view PDF documents, users should install a compatible PDF reader such as Adobe Acrobat Reader or any other PDF viewer.<\/span><br \/><span style=\"color: #000000;\">Where documents are available in Microsoft Office formats (DOC\/DOCX, XLS\/XLSX, PPT\/PPTX), suitable office software may be required to open them.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Supported File Formats<\/span><\/h2><p><span style=\"color: #000000;\">The website may provide documents in one or more of the following formats:<\/span><\/p><ul><li><span style=\"color: #000000;\">PDF<\/span><\/li><li><span style=\"color: #000000;\">DOC\/DOCX<\/span><\/li><li><span style=\"color: #000000;\">XLS\/XLSX<\/span><\/li><li><span style=\"color: #000000;\">PPT\/PPTX<\/span><\/li><li><span style=\"color: #000000;\">ZIP<\/span><\/li><li><span style=\"color: #000000;\">JPG\/JPEG<\/span><\/li><li><span style=\"color: #000000;\">PNG<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Appropriate software should be installed on the user&#8217;s device to access these files.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Accessibility Features<\/span><\/h2><p><span style=\"color: #000000;\">The website has been developed with the objective of providing an accessible and user-friendly experience to all users.<\/span><br \/><span style=\"color: #000000;\">The website supports the following accessibility features, wherever available:<\/span><\/p><ul><li><span style=\"color: #000000;\">Adjustable text size<\/span><\/li><li><span style=\"color: #000000;\">Keyboard navigation<\/span><\/li><li><span style=\"color: #000000;\">High contrast mode<\/span><\/li><li><span style=\"color: #000000;\">Screen reader compatibility<\/span><\/li><li><span style=\"color: #000000;\">Responsive design for desktop, tablet, and mobile devices<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Users are encouraged to use the accessibility options available on the website for improved readability and navigation.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Browser Compatibility<\/span><\/h2><p><span style=\"color: #000000;\">This website is designed to work with all modern web browsers, including:<\/span><\/p><ul><li><span style=\"color: #000000;\">Google Chrome<\/span><\/li><li><span style=\"color: #000000;\">Microsoft Edge<\/span><\/li><li><span style=\"color: #000000;\">Mozilla Firefox<\/span><\/li><li><span style=\"color: #000000;\">Apple Safari<\/span><\/li><\/ul><p><span style=\"color: #000000;\">For the best user experience, users are advised to use the latest version of their preferred browser with JavaScript enabled.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Hyperlinks to External Websites<\/span><\/h2><p><span style=\"color: #000000;\">Some pages may contain links to external Government websites or other organizations for the convenience of users.<\/span><br \/><span style=\"color: #000000;\">Syama Prasad Mookerjee Port is not responsible for the content, availability, or privacy practices of external websites.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Need Assistance?<\/span><\/h2><p><span style=\"color: #000000;\">If you experience any difficulty while using this website, notice any incorrect information, or encounter broken links or technical issues, you may contact the <strong>Website Information Manager<\/strong> through the details available on the <strong>Contact Us<\/strong> page.<\/span><\/p><p><span style=\"color: #000000;\">Your feedback and suggestions for improving the website are always welcome.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Help Welcome to the official website of Syama Prasad Mookerjee Port (SMP), Kolkata. This Help page provides information on how to use the website effectively and access the services and information available. Website Navigation The website has been designed to provide easy access to information relating to Syama Prasad Mookerjee Port. The main navigation&hellip;&nbsp;<a href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/en\/help\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Help<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help - Welcome to SMPK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/en\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help - Welcome to SMPK\" \/>\n<meta property=\"og:description\" content=\"Help Help Welcome to the official website of Syama Prasad Mookerjee Port (SMP), Kolkata. 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