{"id":4194,"date":"2024-01-15T09:53:53","date_gmt":"2024-01-15T09:53:53","guid":{"rendered":"https:\/\/smportkolkata.shipping.gov.in\/smpk\/en\/?page_id=4194"},"modified":"2026-04-22T16:30:14","modified_gmt":"2026-04-22T11:00:14","slug":"grievances","status":"publish","type":"page","link":"https:\/\/smportkolkata.shipping.gov.in\/smpk\/hi\/grievances\/","title":{"rendered":"\u0936\u093f\u0915\u093e\u092f\u0924\u0947\u0902"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4194\" class=\"elementor elementor-4194\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58f1d57 headerClass e-con-full e-flex e-con e-parent\" data-id=\"58f1d57\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9eb128e elementor-widget elementor-widget-page-title\" data-id=\"9eb128e\" data-element_type=\"widget\" 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class=\"current\">\u0936\u093f\u0915\u093e\u092f\u0924\u0947\u0902<\/span><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-722a43e e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"722a43e\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5bfcba d-none elementor-widget elementor-widget-tp-info-box\" data-id=\"a5bfcba\" data-element_type=\"widget\" data-widget_type=\"tp-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"info_box6add484907025\" class=\"pt_plus_info_box  info_box6add484907025 info-box-style_1\"  data-id=\"info_box6add484907025\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect\"><div class=\"info-box-bg-box\"><div class=\"service-media text-left\"><div class=\"m-r-16  service-img-border\"  style=\"border-color: #252525;\"> <img decoding=\"async\" width=\"78\" height=\"78\" src=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Port-Users-Grievance-Submission.png?wsr\" class=\"service-img\" alt=\"Port User&#039;s Grievance Submission\" srcset=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Port-Users-Grievance-Submission.png 78w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Port-Users-Grievance-Submission-12x12.png 12w\" sizes=\"(max-width: 78px) 100vw, 78px\" \/> <\/div><div class=\"service-content\"><a  ><div class=\"service-title\"> Port User's Grievance Submission   <\/div><\/a><div class=\"service-border\"> <\/div><div class=\"service-desc\"> <a style=\"color: black\" href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/hi\/showlink.php\/?layout=1&amp;lang=1&amp;level=2&amp;sublinkid=2171&amp;lid=1849\" target=\"_blank\" rel=\"noopener\">\u0914\u0930 \u091c\u093e\u0928\u0947...<\/a> <\/div><\/div><\/div><div class=\"infobox-overlay-color\"><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97113e4 d-none elementor-widget elementor-widget-tp-info-box\" data-id=\"97113e4\" data-element_type=\"widget\" data-widget_type=\"tp-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"info_box6add4849078b7\" class=\"pt_plus_info_box  info_box6add4849078b7 info-box-style_1\"  data-id=\"info_box6add4849078b7\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect\"><div class=\"info-box-bg-box\"><div class=\"service-media text-left\"><div class=\"m-r-16  service-img-border\"  style=\"border-color: #252525;\"> <img decoding=\"async\" width=\"78\" height=\"78\" src=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/KoPT-Users-Login-for-Monitoring-Port-Users-Grievances.png?wsr\" class=\"service-img\" alt=\"KoPT Users&#039; Login for Monitoring Port Users&#039; Grievances\" srcset=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/KoPT-Users-Login-for-Monitoring-Port-Users-Grievances.png 78w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/KoPT-Users-Login-for-Monitoring-Port-Users-Grievances-12x12.png 12w\" sizes=\"(max-width: 78px) 100vw, 78px\" \/> <\/div><div class=\"service-content\"><a  ><div class=\"service-title\"> KoPT Users' Login for Monitoring Port Users' Grievances   <\/div><\/a><div class=\"service-border\"> <\/div><div class=\"service-desc\"> <a style=\"color: black\" href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/hi\/showlink.php\/?layout=1&amp;lang=1&amp;level=2&amp;sublinkid=2175&amp;lid=1853\" target=\"_blank\" rel=\"noopener\">\u0914\u0930 \u091c\u093e\u0928\u0947...<\/a> <\/div><\/div><\/div><div class=\"infobox-overlay-color\"><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf35c2e elementor-widget elementor-widget-tp-info-box\" data-id=\"cf35c2e\" data-element_type=\"widget\" data-widget_type=\"tp-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"info_box6add484908191\" class=\"pt_plus_info_box  info_box6add484908191 info-box-style_1\"  data-id=\"info_box6add484908191\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect\"><div class=\"info-box-bg-box\"><div class=\"service-media text-left\"><div class=\"m-r-16  service-img-border\"  style=\"border-color: #252525;\"> <img decoding=\"async\" width=\"78\" height=\"78\" src=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Mobile-App-launched-by-DARPG.png?wsr\" class=\"service-img\" alt=\"Mobile App launched by DARPG\" srcset=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Mobile-App-launched-by-DARPG.png 78w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Mobile-App-launched-by-DARPG-12x12.png 12w\" sizes=\"(max-width: 78px) 100vw, 78px\" \/> <\/div><div class=\"service-content\"><a  ><div class=\"service-title\"> \u0921\u0940\u090f\u0906\u0930\u092a\u0940\u091c\u0940 \u0926\u094d\u0935\u093e\u0930\u093e \u092e\u094b\u092c\u093e\u0907\u0932 \u0910\u092a \u0932\u0949\u0928\u094d\u091a \u0915\u093f\u092f\u093e \u0917\u092f\u093e  <\/div><\/a><div class=\"service-border\"> <\/div><div class=\"service-desc\"> <a style=\"color: black\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=nic.org.mygrievance&amp;hl=en_IN&amp;pli=1\" target=\"_blank\" rel=\"noopener\" aria-label=\"\u0921\u0940\u090f\u0906\u0930\u092a\u0940\u091c\u0940 \u0926\u094d\u0935\u093e\u0930\u093e \u092e\u094b\u092c\u093e\u0907\u0932 \u0910\u092a \u0932\u0949\u0928\u094d\u091a \u0915\u093f\u092f\u093e \u0917\u092f\u093e\">\u0914\u0930 \u091c\u093e\u0928\u0947...<\/a> <\/div><\/div><\/div><div class=\"infobox-overlay-color\"><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c38e93 elementor-widget elementor-widget-tp-info-box\" data-id=\"8c38e93\" data-element_type=\"widget\" data-widget_type=\"tp-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"info_box6add484908a7b\" class=\"pt_plus_info_box  info_box6add484908a7b info-box-style_1\"  data-id=\"info_box6add484908a7b\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect\"><div class=\"info-box-bg-box\"><div class=\"service-media text-left\"><div class=\"m-r-16  service-img-border\"  style=\"border-color: #252525;\"> <img loading=\"lazy\" decoding=\"async\" width=\"78\" height=\"78\" src=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Centralized-PGRAMS.png?wsr\" class=\"service-img\" alt=\"Centralized PGRAMS\" srcset=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Centralized-PGRAMS.png 78w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/01\/Centralized-PGRAMS-12x12.png 12w\" sizes=\"(max-width: 78px) 100vw, 78px\" \/> <\/div><div class=\"service-content\"><a  ><div class=\"service-title\"> \u0915\u0947\u0902\u0926\u094d\u0930\u0940\u0915\u0943\u0924 \u092a\u0940\u091c\u0940\u0906\u0930\u090f\u090f\u092e\u090f\u0938   <\/div><\/a><div class=\"service-border\"> <\/div><div class=\"service-desc\"> <a style=\"color: black\" href=\"https:\/\/pgportal.gov.in\/Home\/LodgeGrievance\" target=\"_blank\" rel=\"noopener\" aria-label=\"\u0915\u0947\u0902\u0926\u094d\u0930\u0940\u0915\u0943\u0924 \u092a\u0940\u091c\u0940\u0906\u0930\u090f\u090f\u092e\u090f\u0938\">\u0914\u0930 \u091c\u093e\u0928\u0947...<\/a> <\/div><\/div><\/div><div class=\"infobox-overlay-color\"><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b06968 elementor-widget elementor-widget-tp-info-box\" data-id=\"4b06968\" data-element_type=\"widget\" data-widget_type=\"tp-info-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"info_box6add484909443\" class=\"pt_plus_info_box  info_box6add484909443 info-box-style_1\"  data-id=\"info_box6add484909443\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect\"><div class=\"info-box-bg-box\"><div class=\"service-media text-left\"><div class=\"m-r-16  service-img-border\"  style=\"border-color: #252525;\"> <img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/06\/form-icon-image-1-150x150.png?wsr\" class=\"service-img\" alt=\"\" srcset=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/06\/form-icon-image-1-150x150.png 150w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/06\/form-icon-image-1-300x300.png 300w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/06\/form-icon-image-1-12x12.png 12w, https:\/\/smportkolkata.shipping.gov.in\/smpk\/wp-content\/uploads\/2024\/06\/form-icon-image-1.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/> <\/div><div class=\"service-content\"><a  ><div class=\"service-title\"> \u0936\u093f\u0915\u093e\u092f\u0924 \u092a\u094d\u0930\u092a\u0924\u094d\u0930 <\/div><\/a><div class=\"service-border\"> <\/div><div class=\"service-desc\"> <a style=\"color: black\" href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/hi\/grievance\/\" target=\"_blank\" rel=\"noopener alt=\" aria-label=\"\u0936\u093f\u0915\u093e\u092f\u0924 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More&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":38,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Grievances - Welcome to SMPK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smportkolkata.shipping.gov.in\/smpk\/hi\/grievances\/\" \/>\n<meta property=\"og:locale\" content=\"hi_IN\" 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